About Us

Welcome to Velqessa.

We operate Velqessa.com as an online jewelry store offering thoughtfully selected necklaces and accessories designed to bring elegance, meaning, and effortless style to everyday life.

At Velqessa, we believe jewelry is more than an accessory. It can express personality, celebrate meaningful connections, mark special moments, and add a refined finishing touch to any outfit.

Our collection focuses on elegant and versatile necklace designs, including minimalist pendants, romantic symbols, layered styles, pearl-inspired pieces, charm necklaces, and gift-ready jewelry suitable for everyday wear and special occasions.

We are committed to providing clear product information, secure checkout, a straightforward shopping experience, and responsive customer support.

Our customer support team can assist with:

• Product questions
• Order updates
• Shipping information
• Returns and refund inquiries
• Payment-related questions
• Privacy-related requests
• Other store-related concerns

velqessa is an online retail store operated by Beijing Chicheng Technology
Co., Ltd. The company is responsible for the sale of products,
order processing, customer support, returns, refunds, and other transactions
conducted through velqessa.com.

Legal Entity: Beijing Chicheng Technology Co., Ltd.

Registered Address: Room 102, 1st Floor, Building K5, No. 98 Guangqu Road, Chaoyang District, Beijing, China

Email: service@velqessa.com

Please contact us before returning any item so our team can review your request and provide the correct return instructions and return address for your order.

When contacting us about an existing purchase, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

We aim to respond to all customer inquiries within 1–2 business days.

Thank you for choosing Velqessa.

We hope our jewelry becomes part of the moments, memories, and connections that matter most to you.